Finding the right rule
Users may know what they need, but not which document, section, or page contains the relevant policy.
MedPolicy AI is a document-grounded assistant for patient-rights and hospital-service policies. It helps users find relevant policy information, understand it in plain language, and verify the answer against the original document, section, and page.
How can I request access to my medical records?
Based on the uploaded policy, requests for medical records should follow the hospital's designated records process. Review the cited section for the exact requirements and timeline.
Hospital policies often contain the exact answer a patient or support team needs, but the information may be spread across long documents, written in formal language, and difficult to trace quickly during a real interaction.
Users may know what they need, but not which document, section, or page contains the relevant policy.
Administrative language can make routine questions about records, privacy, complaints, or appointments harder to interpret.
Professional use requires more than a fluent answer — users need to see where the information came from and confirm it.
The assistant is designed to reduce time spent searching documents while keeping the original policy visible for verification. It supports information access — it does not replace clinical judgment or authorized hospital decisions.
Understand how to request records, raise a complaint, manage appointments, or find patient-rights information.
Locate the relevant policy section quickly when answering common administrative questions.
Use a consistent, source-visible interface for navigating approved operational and patient-service policies.
Add the hospital policy document that should be used as the source of truth.
The retrieval layer identifies policy passages that are most relevant to the user's question.
Users can ask a natural-language question without knowing the exact policy terminology.
The response is presented with source details so the original policy can be checked before action is taken.
MedPolicy AI focuses on administrative and patient-rights information. It is intentionally designed to show evidence, communicate scope clearly, and leave high-stakes medical or operational decisions to qualified people.
Launch the demo →Questions are intended to be answered from the uploaded hospital policy rather than from unsupported general knowledge.
Turn formal policy wording into a clearer response while preserving the meaning of the source material.
Display the source document, policy section, and page so users can verify information before relying on it.
Works across desktop and mobile while clearly separating policy guidance from diagnosis, treatment, or emergency advice.
Typical questions focus on administrative procedures and patient rights. The live version is intended to answer only when supporting information is available in the uploaded policy.
Explore the responsive frontend experience. The current demo simulates answers until the team's live RAG and backend APIs are connected.
Enter MedPolicy AI →